Commercial Bank of California (“CBC,” the “Bank,” “we,” or “our”) respects your privacy and is committed to the proper handling of the
personal information collected or processed in connection with your relationship with the Bank.
The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”) requires that we
disclose categories of personal information we may collect about California residents, the categories of sources from which we collect
it, and the business or commercial purpose for its collection.
In the past 12 months, CBC may have collected the following personal information about you for the following stated business and
commercial purpose:
Identifiers
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security Number, driver’s license number, passport number, or other similar identifiers.
To open or decline your deposit and/or loan requests, and/or maintain your account(s)/products and services you have with us, respond to your request(s), or to secure your account(s). Information may also include email providers for sending bank promotional content. Your information may also be shared with regulatory agencies and law enforcement requests (when required) as well as for use by our external auditors, governmental regulatory examiners and external vendors who
assist in providing bank products and services.
Personal information categories listed in California Customer Records law
Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, such as name, signature, social security number, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or other financial
information, medical information or health insurance.
To open or decline your deposit and/or loan requests, and/or to maintain your account(s)/products and services you have with us, respond to your request(s), or to secure your account(s). Information may also include email providers for sending bank promotional content. Your information may also be shared with regulatory agencies and law enforcement requests (when required) as well as for use by our external auditors, governmental regulatory examiners and external vendors who assist in providing bank products and services.
Protected classification characteristics under
California or federal law
Age (40 and older), race, color, national origin, citizenship, marital status, gender, sex, military or veteran status.
To service your account, respond to your request, and other legal requirements.
Commercial Information
Records of personal property.
To open or decline your deposit and/or loan requests, and/or to maintain your account(s)/products and services you have with us, respond to your request(s), or to secure your account(s). Information may also include email providers for sending bank promotional content. Your information may also be shared with regulatory agencies and law enforcement requests (when required) as well as for use by our external auditors, governmental regulatory examiners and external vendors who
assist in providing bank products and services.
Internet or other
electronic network
Browsing history, search history, last
login, information on a consumer’s
To assist us in identifying potential Bank products and/or services of interest. To support internal operations of our website
activity information
interaction with a website, application, or advertisement.
or mobile applications. Data may also be used to investigate malware/hacking attempts, conducting external audits or to comply with regulatory requirements. Information may also
include email providers for sending bank promotional content.
Geolocation data
Physical location, device location from usage of the company’s devices.
For identification purposes in order to service your bank accounts and limit losses due to fraud.
Sensory data
Audio recording (for recorded phone lines only pursuant to regulatory requirement), electronic, visual information, or similar information.
For identification purposes in order to service your bank accounts and limit losses due to fraud.
Professional or
employment-related information
Current or past employment history, title, salary, employment files, references
For identification purposes in order to service your bank accounts and limit losses due to fraud.
Sensitive Personal Information
Social security numbers, account log-in, financial account, debit card, or credit card number with any required security code, password, or credentials allowing access to account content of the mail, email, and text messages;
Limited use of sensitive information. For identification purposes in order to service your bank accounts and limit losses due to fraud.
We collect and obtain your personal information from:
We do not sell or share of your personal information, as those terms are defined by the CCPA. Thus, there is no need for you to opt- out of any sale or sharing of your personal information. As stated in CBC’s Consumer Privacy Notice and as permitted by the CCPA and state and federal law, we do disclose your personal information to third parties for a variety of permitted and lawful reasons.
We limit our use and disclosure of your sensitive personal information to purposes which are authorized by the CCPA. As such, there is no opportunity for you to opt out of our use or disclosure of your sensitive personal information.
If you are a California resident, the CCPA provides you with the following rights:
Our obligation to delete your personal information is subject to certain legal exceptions. Please note that we are not required to comply with your request to delete your personal information if it is necessary for us or our service provider(s) to maintain the information to:
If we have been able to verify your identify, and to the extent the exceptions do not apply, then we will delete your personal information and direct any service providers, contractors, and third parties to delete your personal information from their records.
If you are a California resident and want to exercise any right under the CCPA, you or your authorized agent may do so by contacting us as follows:
(i) By using the online California Consumer Privacy Act Contact Form which may be access here or
(ii) By calling our toll-free number 1-877-206-9167 and selecting Option 7.
Please be advised that before you can exercise any of your rights, we will first need to verify your identity using the information you input into the web form or provide to us by telephone. This information may include your name, contact information, and information related to your relationship with CBC, but the specific information requested may differ depending on the nature of your request, in order to protect your privacy and for your security.
You may also exercise any right under the CCPA through an authorized agent. We will need documentation verifying that your designated agent is authorized to act on your behalf. We may not be able to fulfill your request if we are unable to verify that the agent is, in fact, authorized to act on your behalf.
Under California law, we are only required to respond to a request to exercise CCPA rights from the same individual no more than twice in a 12-month period.
Your requests under the CCPA are subject to certain legal exceptions, including:
We will not discriminate against you if you exercise any of your rights under the CCPA. This means, for example, that we will not:
If you have any questions regarding this Disclosure, any of CBC’s privacy practices, your personal information or how to access this Disclosure in an alternative format, you may (i) call us toll-free at 1-877-206-9167 Option 7, (ii) contact your branch of account or (iii) write to us at: Commercial Bank of California, Attn: Compliance Department, 19752 MacArthur Blvd., Suite 100, Irvine, CA 92612.
From time to time, CBC may update this Disclosure. Please note that the most recent date that this Disclosure was updated is shown at the end of this Disclosure. We encourage you to review this Disclosure periodically so that you are informed of our current practices. By continuing to use any of the Bank’s services after we post a new, updated Disclosure on our website, you consent to any and all changes we make to this Disclosure.
Please click here to review CBC’s complete Privacy Policy.